TWO STEPS ARE CRITICAL IN YOUR COMPANY DEVELOPMENT:
Pôle Luxe will evaluate the strength of both your retail teams and wholesale partners as well as the challenges they face.
We conduct "Boutique Quality Assessment" visits, rather than “Mystery Shopping". After every campaign and in addition to the usual report, Pôle Luxe will deliver a concrete analysis covering all the aspects of the client shopping experience. It will detail the impact on your teams behaviour and assess the improvements and lingering challenges.